{"id":13246,"date":"2018-09-07T08:34:27","date_gmt":"2018-09-07T06:34:27","guid":{"rendered":"https:\/\/www.edm-tec.org\/?page_id=13246"},"modified":"2019-11-05T12:02:45","modified_gmt":"2019-11-05T11:02:45","slug":"hilfe","status":"publish","type":"page","link":"https:\/\/www.edm-tec.org\/en\/hilfe\/","title":{"rendered":"Help"},"content":{"rendered":"
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tHow does the article search work?\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t<\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\nOn our website on the right is the \"article search\" above the quick navigation.<\/p>\n

In the search field you can search by EDM-TEC part number, original part number, dimensions or full text. The search starts automatically after the first 3 characters have been entered. The more characters you enter, the more accurate the search result.<\/p>\n

There may also be spaces in original part numbers that should also be entered.<\/p>\n

Always 8 found items are displayed. If you want to see all items in the search result, click on \"Show all\" below.<\/p>\n

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tHow do I use the watch list?\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t
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\n\t\t\t\t\tYou can move each article to your own watch list.\n
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  • Call up the required article. If it is an article without variants, you can move the article immediately into the watch list by simply clicking on the button \"Add to watch list\".<\/li>\n \t
  • For articles with variants, you must first select the desired variant (diameter, length, etc.). Then you can also add this article to your watch list.<\/li>\n \t
  • Once your selection is complete, you can click on \"Wish List\" in the navigation. There you will see all articles that you have previously moved to this list.<\/li>\n \t
  • Here you can still change the respective quantity or remove articles from the list.<\/li>\n \t
  • If you would like to send a price inquiry, fill in the corresponding fields with your data and click on \"Send\".<\/li>\n \t
  • We will receive your inquiry and contact you as soon as possible.<\/li>\n<\/ul>\n\"\"\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t
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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\tHow do I use the product filter?\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t
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    \nWith the product filter the display of the products in the respective category can be limited and adapted.<\/p>\n

    If, for example, you are in the product category \"EDM wire\", you can limit the display with the filter for tensile strength or coil type. This makes it easier to find the desired products.<\/p>\n

    If you have a specific machine, you can have all products filtered by this type.<\/p>\n

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    \n<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\tWhy can't I see any prices?\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t
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    \n\t\t\t\t\t\t\t\t<\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
    \n\t\t\t\t\t\t\t\t<\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t\n\t\t\t\t
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    \nOur prices are based on individual agreements, some of which depend on purchase quantities or price fluctuations for wire prices.
    \nFor this reason - and since our homepage is not a shop system - no prices are displayed.
    \nYou are welcome to make your enquiry using our watch list, by e-mail or by telephone, which we will of course process as quickly as possible.
    \n<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\tCan I print product data sheets?\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t
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    \n\t\t\t\t\t\t\t\t<\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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    <\/p>\n

    In every product on our website you will find a \"Print & PDF symbol\".<\/p>\n

    \"\"<\/p>\n

    Click on this symbol to open another window. Here you have the possibility to delete unneeded fields.
    \nClick on the trash can to delete the contents you do not need.<\/p>\n

    \"\"<\/p>\n

    Now click on \"Print\" or \"PDF\" at the top as required.<\/p>\n

    \"\"<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\tWhat is the DSGVO?\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t
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    \n\t\t\t\t\t\t\t\t<\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
    \n\t\t\t\t\t\t\t\t<\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t\n\t\t\t\t
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    \nThe basic EU data protection regulation DSGVO regulates the handling of personal data, for example for companies, self-employed persons and associations.
    \nThis affects all those who process personal data automatically, i.e. above all companies and self-employed persons.<\/p>\n

    This results in documentation and accountability for every entrepreneur.<\/p>\n

    This means: Every company that processes and processes personal data must be able to prove at any time that it has received this data legally with the consent of the data subject and gives him\/her the opportunity to revoke the use of this data at any time. All this must be recorded in a \"register of processing activities\".<\/p>\n

    Our website has already been adapted accordingly.<\/p>\n

    In order to comply with the DSGVO, new customers that we include in our EDP system must send us their data in writing so that the data protection authority can be proved at any time that this data has been legally collected.
    \n<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\tHow can I get in touch?\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t
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    \n\t\t\t\t\t\t\t\t<\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
    \n\t\t\t\t\t\t\t\t<\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t\n\t\t\t\t
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    \nThere are several ways to contact us.<\/p>\n

    By phone under +49 (0) 26 53 \/ 91 516 - 0<\/strong><\/p>\n

    Use our contactformular<\/a><\/p>\n

    Direct per Mail via info@edm-tec.de<\/a>
    \n<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/www.edm-tec.org\/en\/wp-json\/wp\/v2\/pages\/13246"}],"collection":[{"href":"https:\/\/www.edm-tec.org\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.edm-tec.org\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.edm-tec.org\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.edm-tec.org\/en\/wp-json\/wp\/v2\/comments?post=13246"}],"version-history":[{"count":12,"href":"https:\/\/www.edm-tec.org\/en\/wp-json\/wp\/v2\/pages\/13246\/revisions"}],"predecessor-version":[{"id":16073,"href":"https:\/\/www.edm-tec.org\/en\/wp-json\/wp\/v2\/pages\/13246\/revisions\/16073"}],"wp:attachment":[{"href":"https:\/\/www.edm-tec.org\/en\/wp-json\/wp\/v2\/media?parent=13246"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}